Privacy Policy

Last Updated: 28/05/2024

1. Introduction

Welcome to Livepetal. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.livepetal.com] and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

We may collect and process the following data about you:

- Personal Identification Information: Name, email address, phone number, etc.
- Account Information: Username, password, profile details, etc.
- Transaction Information: Payment details, purchase history, etc.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use the information we collect in the following ways:

- To Provide and Improve Our Services: Including setting up and managing your account, processing transactions, and providing customer support.
- To Personalize Your Experience: Tailoring our services and content to your preferences and usage patterns.
- To Communicate with You: Sending you service-related emails, newsletters, and promotional offers.
- To Analyze and Improve Our Platform: Conducting analytics to understand how our services are used and how we can improve them.
- To Comply with Legal Obligations: Ensuring compliance with applicable laws and regulations.

4. How We Share Your Information

We may share your information with third parties in the following situations:

- With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf.
- For Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
- For Legal Reasons: If required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, prevent fraud, or protect the personal safety of our users or the public.

5. Data Security

We use administrative, technical, and physical security measures to protect your personal data. However, please be aware that despite our efforts, no security measures are perfect or impenetrable, and we cannot guarantee absolute security.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

- Right to Access: You can request copies of your personal data.
- Right to Rectification: You can request that we correct any inaccurate or incomplete data.
- Right to Erasure: You can request that we delete your personal data.
- Right to Restrict Processing: You can request that we restrict the processing of your personal data.
- Right to Object to Processing: You can object to our processing of your personal data.
- Right to Data Portability: You can request that we transfer your data to another organization or to you.

To exercise any of these rights, please contact us at support@livepetal.com

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this privacy policy periodically for any changes.

10. Contact Us

If you have any questions about this privacy policy, please contact us at:

- Email: support@livepetal.com
- Address: 24, State Industrial Layout, Ilesa Road, Akure, Nigeria.

Thank you for choosing Livepetal. Your privacy is important to us, and we are committed to safeguarding your information.